FAQs

Orders typically ship within 1–2 business days. Once your package is on its way, you will receive a track & trace link via email to follow your package.

For orders over €75, you benefit from free shipping. For orders under this amount, shipping costs within the Netherlands are €6.95. Within Europe, shipping costs are €12.95, and for destinations outside Europe, shipping costs are €19.95.

Within the Netherlands, your order will be shipped with PostNL. Outside the Netherlands, your order will be shipped with DHL.

Yes. You can return or exchange within 14 days of receipt, provided the product is unused and returned in its original condition.

On this page you will find all instructions for changing or returning your order.

The costs for returns or exchanges are at your own expense. In addition, all returns and exchanges must be registered in advance. On this page you will find more information and you can register your return or exchange.

Alcantara® is a premium and very durable Italian microfiber material with a soft and refined touch. Due to its combination of comfort, lightweight properties, and durability, it is used in high-end automotive interiors and exclusive design objects. Ideal for products that are used daily and need to maintain their appearance for a long time.

For daily maintenance, the included microfiber cloth or a soft brush is usually sufficient. For light stains, you can use a slightly damp cloth and then let it air dry.

Yes, all our phone and AirPods cases are MagSafe-compatible and therefore work with MagSafe chargers and other accessories such as phone holders.

Yes, we offer a warranty on manufacturing defects. Damage or wear and tear resulting from normal use is not covered by the warranty. If you believe there is a manufacturing defect, please feel free to contact us.